Usage Drop Churn Risk Alert
Renewals & Customer HealthWhen a customer's usage drops below their 30-day average, generate a churn risk summary combining health score and recent support conversations.
Prompt
When a customer's usage drops below their 30-day average, pull their Salesforce account health score and recent Intercom conversations, and generate a churn risk summary for the CS team.
More Renewals & Customer Health Templates
Customer Account Health Dashboard
See health scores, usage trends, NPS, support tickets, and renewal dates for every account — color-coded by risk with recommended actions.
Renewal Risk Forecasting Tool
Score every upcoming renewal by usage trajectory, stakeholder engagement, and support sentiment with a red/yellow/green risk view.
Visual Renewal Calendar & Risk Tracker
View all upcoming renewals on a calendar color-coded by risk. Click any renewal to see account health, key contacts, and prep notes.