Frequently Asked Questions
Why is ChatAE better than just using ChatGPT?
ChatAE is built for enterprise sellers and sales teams-not generic prompting. The Research Agent goes beyond public web data, pulling in triggers from sources LLMs can't reliably access, like LinkedIn, person-level data, crowdsourced insights from the user base, and more. It continuously monitors your accounts, and because it connects to tools like Salesforce, Slack, Gong, and Google Drive, ChatAE can both enrich its research and deliver insights or even take actions back into your workflow. Try it out and compare - we think you will like it!
How do you price?
ChatAE is priced to be accessible to all sellers from individuals to teams. Paid plans start at just $29/month, along with custom Team and Enterprise plans.
Does ChatAE price based on credits?
Sort of-but also, not quite. We use a credits-like system for counting usage, but instead of counting usage for each action, our Insights metrics means usage is only counted when valuable research is actually returned. We hope this helps ensure our usage tiers pricing reflect value, not just activity, and avoids penalizing users for raw usage.
What is an Insight?
An Insight is a piece of intel generated by ChatAE in response to a Custom Trigger or research prompt. It is the primary usage metric for ChatAE.
Do I need to enter my credit card info to sign up?
No, you do not need to enter your credit card info to sign up. You can sign up for free and upgrade at any time.
What happens after my free trial?
After the 14 day free trial, your access will be limited. If you choose to continue using ChatAE, you will be required to enter your payment information to continue using the product.
Can ChatAE be used by teams? Do you have an enterprise plan?
ChatAE is great for teams, and we'd love to talk to you about a plan. Chat or email us at hello@chatae.ai to discuss what you need.
Do you train your LLM on my data?
We use OpenAI APIs that do not train on submitted data. You can read more about these APIs here: https://openai.com/enterprise-privacy.
What is your privacy policy?
You can find the privacy policy and terms of service here: https://chatae.ai/terms-of-service.
Have more questions?
Email us at hello@chatae.ai with any questions and we will get back to you ASAP!
